Your guide to setting up and using your Poly Edge E220 IP Desk Phone.
The Poly Edge E220 is a versatile IP desk phone designed for modern office environments, offering advanced communication features. It supports up to 16 lines with 4-line keys and includes integrated Bluetooth for seamless mobile phone and headset pairing. This manual provides detailed instructions for setup, operation, and maintenance of your device.

Obrázok: Predná strana view of the Poly Edge E220 IP Desk Phone, showcasinjeho displej, klávesnicu a slúchadlo.
Skontrolujte, či sú všetky nasledujúce komponenty súčasťou balenia:
Note: A power supply is NOT included with this renewed product and must be acquired separately if Power over Ethernet (PoE) is not available.
Locate the ports on the back and side of the phone unit.

Obrázok: Bočný view of the Poly Edge E220 IP Desk Phone, highlighting the various connection ports and the adjustable stand.
Once connected, the phone will power on and begin its boot sequence. This may take a few moments. The display will show the Poly logo, followed by network configuration and registration status. If prompted, enter your network credentials or contact your IT administrator for setup assistance.

Image: A man engaged in a phone call using the Poly Edge E220 IP Desk Phone in a professional office environment.
The Poly Edge E220 allows you to pair your mobile phone or Bluetooth headset for enhanced flexibility.

Image: A woman working at a desk, utilizing the Poly Edge E220 IP Desk Phone alongside her laptop, demonstrating its integration into a modern workspace.
To ensure the longevity and optimal performance of your Poly Edge E220 IP Desk Phone, follow these maintenance guidelines:
If you encounter issues with your Poly Edge E220, refer to the table below for common problems and solutions.
| Problém | Možná príčina | Riešenie |
|---|---|---|
| Telefón sa nezapne | No power supply or PoE connection | Ensure Ethernet cable is connected to a PoE-enabled port, or connect a compatible power adapter. |
| Žiadny oznamovací tón | Network issue or phone not registered | Check network cable connection. Verify network status on the phone display. Contact IT support if registration fails. |
| Nepočujem volajúceho / Volajúci nepočuje mňa | Volume too low, faulty handset/headset, or network audio issue | Adjust volume. Test with speakerphone. Check handset/headset connection. Restart phone. |
| Zariadenie Bluetooth sa nespáruje | Zariadenie nie je v režime párovania alebo je mimo dosahu | Ensure Bluetooth device is in pairing mode and within range. Restart both devices. |
If the problem persists after attempting these solutions, please contact your IT department or the product support team for further assistance.
Key technical specifications for the Poly Edge E220 IP Desk Phone:
| Funkcia | Detail |
|---|---|
| Rozmery produktu | 12.1 x 10.3 x 3.4 palca |
| Hmotnosť položky | 2.55 libry |
| Typ telefónu | Káblový IP telefón |
| Zdroj napájania | Corded Electric (Power Supply NOT Included) / Power over Ethernet (PoE) |
| Typ vytáčania | Jedna klávesnica |
| Typ systému odpovedania | Digital (requires service provider support) |
| Možnosť konferenčných hovorov | 3-cestný |
| Viacriadková prevádzka | Yes, supports up to 16 lines with 4-line keys |
| Bluetooth | Integrated for mobile phone and headset pairing |
As a renewed product, the Poly Edge E220 IP Desk Phone typically comes with a limited warranty provided by the refurbisher or seller. Please refer to your purchase documentation for specific warranty terms and conditions. For technical support, troubleshooting beyond this manual, or warranty claims, please contact the seller or your IT administrator.
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