ProPlex manufactures rugged, high-performance data distribution, networking, and signal processing devices designed for professional lighting and live entertainment production.
ProPlex is a premier brand of data distribution and control equipment, exclusively manufactured and distributed by TMB. Known in the industry for its "Rock Solid Blue" reliability, ProPlex offers a comprehensive range of touring-grade solutions including DMX/RDM splitters, Gigabit Ethernet switches, optical fiber converters, and advanced signal testers.
Designed specifically for the rigors of live events, concert touring, and film production, ProPlex devices are built to withstand harsh environments while ensuring seamless communication between lighting consoles and fixtures. Whether for temporary stages or permanent installations, ProPlex provides the critical infrastructure required for complex lighting and video networks.
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ProPlex Data Distribution Devices are typically warranted by TMB against defective materials or workmanship for a period of two (2) years from the date of original sale. ProPlex cables often carry a five-year limited warranty.
Firmware updates are generally handled via the ProPlex Software GUI or by using a specific TMB update tool. You can download the latest software from the TMB website or contact techsupport@tmb.com for specific instructions.
Yes, many ProPlex Opto-Splitters support RDM (Remote Device Management) protocol, allowing bidirectional communication for configuring and monitoring compatible lighting fixtures.
You can reach TMB technical support 24/7 via email at techsupport@tmb.com or by calling their toll-free support line at 1-877-862-3833 (US/Canada).